一、PESMCS Ticket介绍

PESMCS Ticket是一款基于 GPLv2 协议发布的开源客服工单系统。

二、检查本地系统环境

1.检查系统版本

[root@node ~]# cat /etc/os-release 
NAME="CentOS Linux"
VERSION="7 (Core)"
ID="centos"
ID_LIKE="rhel fedora"
VERSION_ID="7"
PRETTY_NAME="CentOS Linux 7 (Core)"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:centos:centos:7"
HOME_URL="https://www.centos.org/"
BUG_REPORT_URL="https://bugs.centos.org/"

CENTOS_MANTISBT_PROJECT="CentOS-7"
CENTOS_MANTISBT_PROJECT_VERSION="7"
REDHAT_SUPPORT_PRODUCT="centos"
REDHAT_SUPPORT_PRODUCT_VERSION="7"

2.检查docker状态

[root@node ~]# systemctl status docker
● docker.service - Docker Application Container Engine
   Loaded: loaded (/usr/lib/systemd/system/docker.service; enabled; vendor preset: disabled)
   Active: active (running) since Sun 2022-11-06 06:02:26 CST; 3 days ago
     Docs: https://docs.docker.com
 Main PID: 9869 (dockerd)
    Tasks: 54
   Memory: 1003.9M
   CGroup: /system.slice/docker.service
           ├─  9869 /usr/bin/dockerd -H fd:// --containerd=/run/containerd/containerd.sock
           ├─101732 /usr/bin/docker-proxy -proto tcp -host-ip 0.0.0.0 -host-port 9200 -container-ip 192.168.32.3 -container-port 9100
           ├─101746 /usr/bin/docker-proxy -proto tcp -host-ip :: -host-port 9200 -container-ip 192.168.32.3 -container-port 9100
           ├─101760 /usr/bin/docker-proxy -proto tcp -host-ip 0.0.0.0 -host-port 3010 -container-ip 192.168.32.4 -container-port 3000
           ├─101766 /usr/bin/docker-proxy -proto tcp -host-ip :: -host-port 3010 -container-ip 192.168.32.4 -container-port 3000
           ├─102555 /usr/bin/docker-proxy -proto tcp -host-ip 0.0.0.0 -host-port 9122 -container-ip 192.168.32.2 -container-port 9090
           └─102561 /usr/bin/docker-proxy -proto tcp -host-ip :: -host-port 9122 -container-ip 192.168.32.2 -container-port 9090

Nov 07 17:12:24 node dockerd[9869]: time="2022-11-07T17:12:24.360746324+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:24 node dockerd[9869]: time="2022-11-07T17:12:24.852830935+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:25 node dockerd[9869]: time="2022-11-07T17:12:25.556614193+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:26 node dockerd[9869]: time="2022-11-07T17:12:26.635724329+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:28 node dockerd[9869]: time="2022-11-07T17:12:28.508253025+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:31 node dockerd[9869]: time="2022-11-07T17:12:31.979456972+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:38 node dockerd[9869]: time="2022-11-07T17:12:38.726985355+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:12:51 node dockerd[9869]: time="2022-11-07T17:12:51.865626579+08:00" level=info msg="ignoring event" container=4fd3f498ff0be1...skDelete"
Nov 07 17:13:13 node dockerd[9869]: time="2022-11-07T17:13:13.437764628+08:00" level=info msg="ignoring event" container=5c2c7245e3d7c9...skDelete"
Nov 07 17:22:59 node dockerd[9869]: time="2022-11-07T17:22:59.706854426+08:00" level=info msg="ignoring event" container=9ee6365478b1b3...skDelete"
Hint: Some lines were ellipsized, use -l to show in full.

三、创建mariadb容器

1.创建network

[root@node ~]#  docker network create pescms
2c90f8d5265719d1abca124e876b5f8d4868e479afeb83f02a7d4e50ead2d82a

2.创建数据目录

 mkdir -p /data/pescms/{db,data}

3.创建mariadb容器

[root@node pescms]# docker run -d  --network pescms  --name pescms_db  --env MARIADB_USER=admin --env MARIADB_PASSWORD=admin --env MARIADB_ROOT_PASSWORD=admin -p 3522:3306  -v /data/pescms/data/:/var/lib/mysql  mariadb:latest
9848309890f5967dad9a6938c53d4a744643659f9a4bcbfe14e19a2a4942fd3c

4.查看mariadb容器状态

[root@node pescms]# docker ps
CONTAINER ID   IMAGE                       COMMAND                  CREATED         STATUS         PORTS                                       NAMES
9848309890f5   mariadb:latest              "docker-entrypoint.s…"   4 minutes ago   Up 3 minutes   0.0.0.0:3522->3306/tcp, :::3522->3306/tcp   pescms_db

四、创建PESMCS Ticket容器

1.创建PESMCS Ticket容器

[root@node pescms]#  docker run -d --name=pescms --restart always -p 8011:80 -p 443:443 -p 9300:9000 --privileged=true  registry.cn-hangzhou.aliyuncs.com/jeson/pescms-ticket
936c5c3282ba0697e5edfee3e7869b3a43642dd088760e5b71a38e0fbc51e85f

2.查看PESMCS Ticket容器状态

[root@node pescms]# docker ps
CONTAINER ID   IMAGE                                                   COMMAND                  CREATED          STATUS          PORTS                                                                                                                     NAMES
936c5c3282ba   registry.cn-hangzhou.aliyuncs.com/jeson/pescms-ticket   "/usr/sbin/init"         55 seconds ago   Up 50 seconds   0.0.0.0:443->443/tcp, :::443->443/tcp, 0.0.0.0:8011->80/tcp, :::8011->80/tcp, 0.0.0.0:9300->9000/tcp, :::9300->9000/tcp   pescms
9848309890f5   mariadb:latest                                          "docker-entrypoint.s…"   9 minutes ago    Up 9 minutes    0.0.0.0:3522->3306/tcp, :::3522->3306/tcp                                                                                 pescms_db

五、PESMCS Ticket的初始配置

1.PESMCS Ticket连接数据库

2.设置网站信息

六、查看PESMCS Ticket前台

七、查看PESMCS Ticket后台