13.干系人管理–干系人登记册–记录干系人的身份信息、评估信息、干系人分类。识别完干系人更新干系人登记册。

71、 [单选] 一名初级项目经理被指派到一个新启动的项目，高级项目经理指示该初级项目经理去识别在项目中享有既得利益的人员。高级项目经理让初级项目经理创建的是下列哪一项？

A junior project manager is assigned to a newly initiated project, and the senior project manager instructs the junior project manager to identify the person who has a vested interest in the project. Which of the following items is created by the senior project manager for the junior project manager?

A：干系人管理计划
Related party management plan

B：项目团队清单
List of project teams

C：项目批准人清单
List of project approver

D：干系人登记册
Relevant party registers

D

5.范围管理–定义范围–在收集需求过程中识别出的所有需求未必都包含在项目中，定义范围过程就要从需求文件中选取最终的项目需求，然后制定出关于成果的详细描述。准备好详细的项目范围说明书，对项目成功至关重要。

72、 [单选] 一家公司将更换使用了10年、不再符合市场需求基于旧平台的集成系统。在项目规划期间，管理人员将一个更灵活的价格结构作为关键需求。高级管理人员还未决定如何满足这项需求，但是同意该需求的战略正确性。在项目执行期间，价格结构的变更将要求频繁的返工和重新测试。下列哪项项目计划元素能够系统的解决这些问题？

A company will be replacing its integrated systems after 10 years of service from a legacy platform that on longer meets market needs. During project planning, managers identify a more flexible pricing structure as a key requirement. Senior managers have not yet decided how to meet this requirement but agree it is strategically correct. During project execution, changes in the pricing structure will require frequent rework and retesting. Which of the following is an element of the project plan that addresses this in a systemic way?

A：项目变更需要获得高级管理人员批准的质量政策
A quality policy requiring project changes to be approved by senior managers

B：能够从新需求中识别风险的风险应对计划
A risk response plan that would identify risks from new requirements

C：实施价格结构变更的人员增加计划
A staff augmentation plan to implement pricing structure changes

D：具有详细实施需求的范围说明书
A scope statement with detailed requirements for implementation

D

11.风险管理–识别风险–工具与技术–风险核对单–核对单是包括需要考虑的项目、行动或要点的清单，它常被用作提醒。

73、 [单选] 在管理当前项目的时候，非常重要的一点是要运用从以往项目上积累的经验教训来提高项目管理的水平。因此在结束项目或阶段程序中，回顾下列哪项是比较重要的？

When managing current projects, it is important to use lessons learned from previous projects to improve the organization’s project management process. Therefore, in Close Project or Phase, it is important to review the-

A：曾发生过的中等程度的风险
Secondary risks that occurred

B：风险核对单
Checklists for risk identification

C：工作分解结构词典
WBS dictionary

D：团队成员简历
Team members’ curriculum vitae

B

12.采购管理

74、 [单选] 项目经理正在领导一个高度敏感的政府项目，按时交付该项目至关重要。第三方供应商按时交付一个关键项目组件，但不满足规范要求。目前尚不清楚交付的组件是否会按照批准的项目设计进行。项目经理应该做什么？

The project manager is leading a highly sensitive government project, and delivering the project on time is critical. A third-party vendor delivered a critical project component on time, but did not meet the specification requirements. It is unclear whether the delivered components will follow the approved project design. What should the project manager do?

A：接受该组件并按时交付该项目
Accept the component and deliver the project on time

B：要求退还该项目的款项，并告知干系人该延迟情况
Request a refund of the project and inform the parties of the delay

C：与客户协商接受不合格的组件
Negotiate with customers to accept substandard components

D：拒绝该组件并重新订购，并且重新制定项目的进度计划
Reject the component and reorder, and re-schedule the project

D

4.整合管理

75、 [单选] 客户所用的软件应用程序已有10个年头，但仍需要该软件支持其业务流程，关联项目干系人认为文件已过时，并需要更换，以便满足当前的信息技术标准。一名项目经理被任命制作商业论证书。商业论证书将用来确定下列哪一项？

The customer’s ten year-old software application is still needed to support its business process. The key stakeholders decide that the software is outdated and needs to be replaced current information technology standards. A project manager is assigned to develop a business case. What will the business case be used to determine?

A：整个项目的成本
The cost of the whole project

B：项目干系人的决策是否正确
Whether stakeholders decision is correct or not

C：项目是否值得进行投资
Whether the project is worth investing or not

D：整个项目的持续时间
The duration of the entire project

C

7.成本管理–估算工具：

自下而上估算：题干关键词 “没有合理可信度、提供准确估算”；
类比估算：题干关键词 “粗略、快速、类似”；
参数估算：题干关键词 “参数、定量、统计关系”；
三点估算：题干关键词 “不确定性、风险、提高准确度”。

76、 [单选] 在项目开始时，项目经理被要求准备一份快速、高层次成本估算。该项目经理之前从事过一个具有类似规模和复杂性的项目。项目经理应使用下列哪项工具或技术准备估算？

At the beginning of a project, a project manager is asked to prepare a quick, high-level cost estimate. The project manager previously worked on a project of similar size and complexity. What tools and techniques should the project manager use to develop the estimate?

A：三点估算和质量成本（COQ）
Three-points estimating and cost of quality (COQ)

B：卖方投标分析和群体决策技术
Vendor bid analysis and group decision-making techniques

C：专家判断和类比估算
Expert judgment and analogous estimating

D：自下而上估算和储备分析
Bottom-up estimating and reserve analysis

C

14.敏捷

77、 [单选] 你当前的项目刚刚完成了使用预测性项目管理方法的阶段。下一阶段的性质要求项目团队使用敏捷。你希望授权团队进行这种转换，并确保团队成员理解他们的角色和职责将如何变更。首先你应该做什么？

Your current project has just completed a phase that used a predictive project management approach. The nature of the next phase requires that the project team will utilize agile. You want to empower the team for this transition and ensure that the team members understand how their roles and responsibilities will change. What should you do first?

A：与团队合作，确定目标，以便他们可以围绕阶段的目标进行参与和共同努力
Work with the team to define the purpose so they can engage and coalesce around the goal for the phase

B：使用网络实施解决方案，为项目团队消除障碍、阻碍和破坏性
Use network to implement solutions to remove impediments, obstacles, and blockers for the project team

C：确定所有项目干系人的沟通方法、渠道、频率和详细级别
Determine communication methods, channels, frequency, and level of detail for all project stakeholders

D：根据外部业务环境的变更评估和确定对项目待办事项列表的影响的优先级
Assess and determine the priority of the impact on the project to-do list based on changes in the external business environment

A

10.沟通管理

78、 [单选] 一家公司正在几个国家部署一个新的解决方案。项目经理协商多个虚拟团队，但交付解决方案团队向另一位经理报告工作。在一次组织会议期间，该解决方案团队宣布，由于技术问题，预期解决方案将延迟两个月。项目经理在该会议之前没有意识到这种延迟，现在必须重新制定所有部署的进度计划。若要避免这个问题，项目经理应该事先做什么？

A company is deploying a new solution in several countries. The project manager negotiates multiple virtual teams, but the delivery solution team reports work to another manager. During an organizational meeting, the solution team announced problem, the expected solution will be delayed for two months. The project manager was unaware of this delay before the meeting and must now reschedule the schedule for all deployments. To avoid this problem, what should the project manager do beforehand?

A：要求直接管理所有团队，以确保监督项目的可交付成果
Requires direct management of all teams to ensure oversight of project deliverable

B：在进度计划中添加特定任务，以解决可能发生的任何未知延迟
Add specific tasks to the schedule to address any unknown delays that may occur

C：确认团队中拥有具备虚拟团队经验的高素质技术专家
Confirm that the team has high-quality technical experts with virtual team experience

D：确保与所有团队定期举行会议，以分享关键信息并预测问题
Ensure regular meetings with all teams to share key information and predict problems

D

14.敏捷

？体会不到解析跟问题的关联性

79、 [单选] 你的公司被一位客户承包来进行一个软件开发项目。项目将使用敏捷方法来交付产品增量。然而，对于客户来说，该项目将是他们第一次体验敏捷。你想要确保客户端获得软件早期和持续交付的全部好处。你的最佳行动方案是什么？

Your company has been contracted by a client for a software development project. The project will use agile methods to deliver product increments. For the client, however, this project will be their first experience with agile. You want to make sure that the client gains the full benefit of early and continuous delivery of software. What is your best course of action?

A：制定变更管理计划来应对不可避免的变更
Develop a change management plan to address the inevitable changes

B：请求客户参与产品测试以加快交付速度
Request the client to take part in product testing to speed up delivery

C：在项目可交付成果的时间安排上获得与客户的一致
Gain alignment with the client on the timing of project deliverables

D：指导项目团队在单个版本中开发所有功能
Instruct the project team to develop all features in a single release

C

8.质量管理

80、 [单选] 项目经理B临时替换休探亲假的项目经理A，在一次每周进度会议期间，项目经理B发现两名团队成员对可交付成果的质量存在冲突，项目经理B审查质量管理计划，发现未明确定义质量标准，难以轻松衡量质量。项目经理B应该做什么？

Project manager B temporarily replaced project manager A who was on vacation. During a weekly progress meeting, project manager B found that two team members had conflicts with the quality of deliverable. Project manager B reviewed the quality management plan and found that it was not clearly defined quality standards make it difficult to measure quality easily. What should Project Manager B do?

A：与两位团队成员交谈以尝试解决争议
Talk to two team members to try to resolve the dispute

B：等待项目经理A回来，然后再指出问题
Wait for project manager a to come back before pointing out the problem

C：保持质量标准，因为这将使可交付成果获得更多的批准
Maintain quality standards, as this will lead to more approval of deliverable

D：签发变更请求，以更新质量管理计划
Issue a change request to update the quality management plan

D