9.资源管理

21、 [单选] 项目经理发现一个不可预料的高影响风险已经成为项目的一个因素，团队成员之间的自身利益导致问题得不到解决，项目经理必须快速行动，让团队重新集中精力，以便项目恢复进度，项目经理应该使用下列哪一项技术来解决问题？

The project manager discovers an unpredictable high-impact risk has become a factor in the project. Self-interest among team members is keeping the issue from being reached. The project manager must act quickly to refocus the team and get the project on tack. which of following techniques should the project manager use to resolve the issue？

A：妥协Compromise

B：合作Collaborate

C：强迫Force

D：包容Accommodate

必须快速行动=C

6.进度管理

14.敏捷–角色–产品负责人PO–职责–1.创建待办列表并排序;2.确认工作优先顺序;3.提供反馈;4.指导开发方向。

22、 [单选] 最后的项目迭代刚刚开始。在审查信息发射源之后，项目经理意识到团队将无法完成项目计划的所有剩余工作。很明显，如果不增加更多的开发人员，进度基准将无法实现，或者一些工作包将不得不从WBS删除。对项目经理来说，最好的行动方案是什么？

Last project iteration has just begun. After reviewing the information radiators, the project manager realizes that the team will be unable to complete all the remaining work planned for the project. It is evident that without adding more developers, either the schedule baseline will be unattainable, or some work packages will have to be removed from the WBS. What is the best course of action for the project manager?

A：在下次迭代回顾中向团队提出这个问题
Raise the issue with the team at the next iteration retrospective

B：和产品负责人见面，并建议赶工
Meet with the product owner and suggest crashing the schedule

C：要求Scrum主管找到延迟的根本原因
Request that the scrum master find the root cause for the delay

D：要求团队成员加班以完成所有项目目标
Ask the team to work overtime to meet all the project objectives

有问题提出问题，A

14.敏捷

23、 [单选] 一个敏捷团队的任务是开发一款机器人。项目经理希望确保在机器人被实际建造之前，团队能够收到关于需求的早期反馈并相应地调整设计。项目经理应该使用以下哪一项来实现这个目标？

An agile team is tasked with the development of a robot. The project manager wants to ensure that before the actual robot is built, the team receives early feedback on requirements and adapts the design accordingly. Which of the following should the project manager use to achieve that goal?

A：原型设计
Prototyping

B：设计审查
Design review

C：核对单
Checklists

D：商业论证
Business case

商业论证：许多项目（尽管不是所有项目）都是基于商业论证而启动。也可能由于任何确定的交付需要，或者修改流程、产品或服务（如合同、工作说明书或其他文件）的需要而启动项目。在所有情况下，项目的目的就是提供预期成果，该成果通过有价值的解决方案满足需要。商业论证可以包含有关战略一致性、风险敞口评估、经济可行性研究、投资回报率、预期关键绩效测量、评估和替代方法的信息。

14.敏捷–角色–产品负责人PO–职责–1.创建待办列表并排序;2.确认工作优先顺序;3.提供反馈;4.指导开发方向。

24、 [单选] 在迭代期间，项目团队会遇到可能导致任务完成延迟的问题。同一项目中的另一个团队需要按时完成任务，以满足他们的计划。项目经理如何解决这个问题？

During an iteration, a project team encounters problems that may cause a delay in task completion. Another team within the same project needs the task to be completed on time in order to meet their schedule. What can the project manager do to resolve this problem?

A：坚持让项目团队稍微努力一点以便按时完成，以免耽误其他团队的工作。
Insist that the project team work a bit harder to complete on time, in order to avoid delaying the work of other teams.

B：与产品负责人合作，重新确定迭代待办事项列表的优先级，以免耽误其他团队的工作。
Work with the product owner to reprioritize the iteration backlog, so that it does not delay work by other teams.

C：增加迭代的长度，并向项目团队添加额外的资源，这样他们就可以在适当的最后期限前完成任务。
Increase the iteration length, and add additional resources to the project team, so that they can meet the appropriate deadlines.

D：要求团队成员在迭代过程中尽其所能，并在迭代完成后进行回顾。
Ask team members to perform to the best of their abilities during the iteration, and engage in a retrospective after completion of the iteration.

B

10.沟通管理

25、 [单选] 项目经理在项目执行中途负责管理该项目。项目干系人对团队绩效和交付表示担忧。团队成员向项目经理保证，根据批准的范围，项目符合进度计划和预算。若要管理这项目的干系人，项目经理应查阅哪份文件？

The project manager is responsible for managing the project in the midway of the project. Project stakeholders are concerned about team performance and delivery. The team members assure the project manager that the project is in line with the schedule and budget according to the approved scope. Which document should the project manager review to manage the stakeholders involved in this project?

A：绩效报告 Performance Report

B：项目管理信息系统 （PMIS）Project Management Information System (PMIS)

C：绩效改进计划 Performance Improvement Plan

D：培训计划 Training Program

A

11.风险管理

26、 [单选] 项目经理正在考虑项目风险和制约因素，然后组织了一次与高级员工召开的头脑风暴，了解当前流程，项目经理向部门经理讲述了业务影响相关问题，并审查了风险和制约的因素，在咨询信息技术部门的一名方案架构师的意见后，项目经理要求获得输入和评估。项目经理使用的是哪种工具和技术？

A project manager look at the project’s risk and constrains and then organizes a brainstorming session with senior staff to understand the current processes. The project manager speaks with department managers regarding business impacts ,and reviews risks and constraints. Consulting with a solution architect in the information technology department ,the project manager asks for inputs and assessments. What tool and technique is the project manager using?

A：风险登记册模板 Risk register template

B：专家判断 Expert judgment

C：组织过程资产 Organizational process assets

D：外部分析 External analysis

B

14.敏捷–宣言–重视实在的

27、 [单选] 你审查了项目的WBS，意识到由于缺乏内部专业知识，一些可交付成果需要外包给供应商。然而，这些可交付成果的需求目前还没有被很好地理解。因此，你决定需要使用敏捷框架来管理外包的工作部分。在与供应商谈判协议时，你最好的方法是什么？

You review the WBS of your project and realize that due to the lack of in-house expertise, some of the deliverables will need to be outsourced to a vendor. However, the requirements for these deliverables are not well-understood at the moment. Therefore, you decide that the outsourced portion of work will need to be managed using an agile framework. What is your best approach in negotiating an agreement with the vendor?

A：寻求非正式协议而不是正式合同
Seek an informal agreement rather than a formal contract

B：为外包范围争取总价合同
Secure a fixed-price contract for the outsourced scope

C：积极谈判最有利的条件
Negotiate aggressively for the most advantageous terms

D：追求共享风险-回报合同关系
Pursue a shared-risk-reward contract relationships

D

11.风险管理–接受风险–接受是指承认威胁的存在，但不主动采取措施。接受策略又分为主动或被动方式。最常见的主动接受策略是建立应急储备。被动接受策略则不会主动。

28、 [单选] 在某建设工程项目的地基开挖过程中，对于因气候原因造成的进度延后风险，项目经理采取了风险接受的策略。由于在施工期间下特大雨，工程不得不停工3天。项目经理应该怎么做？

During the foundation excavation of a construction project, the project manager adopts risk acceptance strategy for the delay risk caused by climate reasons. Due to the extremely heavy rain during the construction period, the project has to be suspended for 3 days. What should project manager do?

A：使用应急储备
To use emergency reserves

B：把项目工期延长3天
To extend the project duration by 3 days

C：要求保险公司赔偿
To make a claim to the insurer

D：与团队成员开会讨论处理方案
To meet and discuss with team members for handling solutions

储备是为应对风险而预留的时间或预算。应急储备将用于应对可能发生的已识别风险。管理储备是针对未知事件（如未计划的、范围内的工作）的预算类别。选A。

14.敏捷–精益、敏捷、看板–敏捷团队使用信息发射源来确保工作的透明化。

29、 [单选] 敏捷项目团队的成员都在一个开放的办公空间中工作，一天中有许多谈话同时发生。下列哪一项是项目经理的最佳选择？

The agile project team members are all working in an open office space arrangement. There are many conversations happening concurrently throughout the day. Which of the following is the best option for the project manager?

A：安排频繁的团队检查点并以透明的方式发布项目工件
Schedule frequent team checkpoints and post project artifacts in a transparent fashion

B：要求团队成员将谈话推迟到正式会议时间
Request team members to hold off their conversations until formal meeting times

C：记录对话并发布在共享知识库中
Record the conversations and post them in a shared repository

D：将下午指定为安静的工作时间
Designate afternoons as quiet work times

B

14.敏捷–角色–教练/项目经理–仆人式领导–职责–核心工作–消除障碍；–作用–促进合作

30、 [单选] 敏捷团队正试图确定理想的迭代长度。团队成员对此进行了长时间的激烈争论，但没有人愿意妥协。敏捷教练被召来帮助解决冲突。对于敏捷教练来说，最好的行动方案是什么？

An agile team is trying to determine the ideal iteration length. The team members are having a long and intense argument about it, but no one is willing to compromise. The scrum master is called in to help resolve the conflict. What is the best course of action for a scrum master?

A：避免参与过程并让团队达成共识
Avoid being involved in the process and let the team work out toward a consensus

B：建议评估每个建议的迭代长度的优缺点
Recommend evaluating the pros and cons of each one of the suggested iteration lengths

C：如果团队无法达成协议，以纪律处分威胁他们
Threaten the team with disciplinary actions if they are unable to come to an agreement

D：在关系受损之前为团队做决定，从而打破僵局
Break the impasse by making the decision for the team before relationships are damaged

B