If you’ve set a PIN on your Plex account, it’s possible to reset or remove that PIN.
Related Page: Plex Home
Regular Plex Account
If you know the current PIN
If the current PIN is known, then simply edit the current PIN on the Settings > Users & Sharing page in Plex Web App.
- Browse to the Settings > Plex Home page
- Highlight the row for the user
- Choose the Edit PIN link
- Enter the current PIN to unlock it
- Once unlocked, either set a new PIN or use the Remove link
Related Page: Managing Library Access
If you’ve forgotten the current PIN
The account owner must reset or remove their own PIN if they’ve forgotten it.
- Sign in to the corresponding Plex account on the plex.tv website
- Visit the PIN Reset page
- Choose the new PIN, confirm it, then enter the account’s current password (for accounts that have passwords)
- Use the Update button to save the changes
Managed User
For Managed Users, the Plex Home admin can remove or change the PIN for that user.
- Browse to the Settings > Plex Home page in the web app
- Highlight the row for the user
- Choose the Edit PIN link
- Either set a new PIN or use the Remove link
Related Page: Managing Library Access
